Browse the Questions That Come Up Most
Most questions we hear fall into a handful of buckets: how to fund your account, how to pull money back out, what states can access the lobby, and how to reach someone when something looks off. We've organized this page around those real pain points rather than a generic list. For deposits, the path is straightforward — link your PayPal or Venmo
from the cashier screen, confirm the amount, and the funds reflect in your account wallet. Play+ works as a prepaid card option for withdrawals, which keeps your bank account separate if that's how you prefer to operate. Identity verification is required before your first cashout; you'll upload a government-issued ID and a recent document confirming your address, both handled securely through the
account portal. If a question isn't covered below, our live chat team is available directly from the account dashboard — no email thread needed.
- PayPal
- Venmo
- Play+
- Live Chat